A Control Panel is a tool that is used to handle the content of a website hosting account. This can include, but is not limited to, files, e-mails, databases, statistics as well as other operations carried out with them. The Control Panel offers a web-based interface to control all of these things and anything else related to the web hosting service via different sections where you can access features through menus and/or buttons. The easier to use a Control Panel is, the easier it will be for you to control your online presence in its entirety. In the standard case, the CP is the web hosting account’s back office, while a separate billing account is used to manage payments and domain name registrations - if the company provides this particular service. Trouble tickets may be dealt with through the billing account or by using an independent system.